Return Form

  • Due to the current national lockdown, We are operating with limited resources. Please note, this may effect our original timescales for product returns. We will do our utmost to handle your return requests as soon as possible. We would like to thank you in advance for your understanding, and sincerely apologise for any inconvenience this may cause.

    Please complete and submit the form below to return your product. If you would like to learn about our return policy prior to your submission, you can visit this link: https://www.glamira.co.uk/return-policy/

    1. Resizing
    2. Engraving
    3. Repair
    4. Withdrawal
    It is damaged
    The parts are missing
    It is not what I ordered
    Other (up to 1000 characters)
    Payment Method *
    1. Credit Card
    2. Bank Transfer
    3. Paypal
    Select your return item :

    Your email address and order number must match our records to proceed with your return. Please make sure your order number is correct and your email address is the one that you initially used to place your order.

    Would you like a shipping label for your return?
    Yes, I would like a shipping label for £5.
    1. Drop-off at a service point
    I have read the terms and conditions and accept them.
    I haven't removed the seal.
    I haven't used the product.
    I will include all complementary items (gift box, certificate, promotional items etc.) in my return package.
  • Please note that your return request will be processed based on the information that you submit online. Any handwritten notes on the printed copy of the return form will not be taken into consideration.
  • To ensure rapid and efficient return services, we are unable to modify your requests after you submit your return form. Before you proceed to submission, please double-check the information that you have provided regarding your requests.
  • Resizing and repair processes can take up to 25 business days. In the case you have an approaching occasion such as a wedding, we kindly advise you to send your product after the occasion. You can consult to our customer support team if your 60-Day period will expire before the date of your occasion.
* Required Fields