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OUR SERVICES

Ring size is as important as the ring itself. A graceful and comfortable fit will enhance the bond to that elegant ring. GLAMIRA will not give up until you are satisfied in all aspects, therefore we offer free resizing to your non-engraved or engraved ring one time free of charge within the first 60 days of receipt of your product. Custom or modified products (special orders that have been designed and/or produced to customer specifications) are not eligible for free resizing.

For further information, you can read our Return Policy by clicking here. Should you need further assistance, please do not hesitate to contact our Customer Service by sending an email to service@glamira.co.uk or calling 00 44 800 808 5745. Our team will assist you gladly!

Deliver an intimate or a personal message with a free engraving and furnish the lifetime present with a sentimental value. Make her feel special and exclusive - just like her ring.

GLAMIRA will engrave your ring for free when you select this option during your purchase. You can choose from four different fonts and include special symbols like hearts or infinity. The maximum number of symbols you can type in is 25 - including spaces, icons and letters.

If you have already purchased your ring with no engraving and you would like to add one afterwards, you can send it back to us. Your ring can be engraved for £4 per character. You can refer to our return policy for further details.

Please avoid getting your item engraved by a third party such as another jeweler or someone other than GLAMIRA as it will void your lifetime warranty.

GLAMIRA stands out in the sector with an attractive lifetime warranty. Wedding or engagement ring is a purchase of a lifetime, therefore we want to assure that you receive the top quality product with a satisfying guarantee. Lifetime warranty applies to all GLAMIRA jewellery, because we are confident about our products. In case of any manufacturer’s defect, GLAMIRA will examine the product and will gladly repair it for you. Please refer to our return policy for more details.

Jewellery is delicate and requires extra care while in delivery. GLAMIRA offers complementary & insured shipping on all orders for loss or damage in transit. Once the order leaves our premises, you will be provided with a tracking number to track your delivery.

We recommend you to open your package and inspect it for damage and the contents. If you detect any damage please file a damage claim and reject the receipt of the delivery.

If you are not satisfied with your order, you are welcome to return your item to GLAMIRA either for a refund, resizing, engraving or repair request. Submit return order form which can be filled just in a couple of simple clicks. Print it out and send it back with the item. Once the return order form is submitted, you will receive the instructions to your email address on how to proceed with the return. Please read through our return policy before sending the item back to us.

GLAMIRA recognizes the importance of the special moment you treasure, especially with each detail that matters therefore a stylish & free gift box is sent to you with your purchase.

In 2012, we started to design and develop our own products. Entering the international market, utilization of specialized in-house gemologists to maintain professional service and embrace highest-standard quality was necessary. Our experts in the field of gemology hand-picks each gem that we use and confirms the quality standards that we aim to offer at all times.

GLAMIRA understands the need for perfection in every little detail when the special moment is near. Ring size is as important as the ring itself and GLAMIRA stands by you when you need it the most.

Feel free to order a free ring sizer by clicking here or simply write us an email to service@glamira.co.uk including your name and your address with a subject "Order a ring sizer". You can also order a free ring sizer on every product page, right under the price section where it states: “FIND YOUR RING SIZE”.

Create a design for your dream jewellery and GLAMIRA will make your wish come true. Describe the jewellery with all requirements. Send us your created sketch drawing.Our designers will prepare the design and will share the draft with you.

How does it work?

Visit https://www.glamira.co.uk/design-your-jewellery/and fill in the form provided on the page. All you need to do is tell us the specifications of the product such as the requested type of the metal and stone. Upload an image of your sketch. Our design team will assess your request and send you a price range for your design. Once you agree to the price range, you will need to make a payment of 15% deposit to start the design process. After the receipt of the payment, our team will create your design and provide you a final price.

GLAMIRA experts will assist you on the decision to make for that special occasion. Let us know if you would like to hear a second opinion or a suggestion and experienced professionals will be more than happy to assist you! Asking an expert feature can prove itself really practical as you are able to determine criteria like price range, occassion and type of jewellery. Professionals will look into every little detail and will share their thoughts with you. To submit a request click here, it will only take a few minutes.

Found an item you like but would like to customize with options not visible on the website? GLAMIRA designers and production team will check if customized jewellery can be produced with your preferences and will propose a quotation. Just right under all the options, which allow you to modify and design the product, there is a line which states: ‘Need more options?’

How to Redeem Your Coupon Code

Participate in campaigns via our newsletter or take part in Facebook campaigns via our Facebook Fanpage to get coupons.

Redeem Coupon

- Only one coupon can be redeemed per order.

- Coupons can only be redeemed before the order is completed.

- A coupon cannot be exchanged for cash.

Validity

- Gift coupons are redeemable for a limited period of time only. The period of validity can be seen on the coupon or the respective campaign.

Returns

- It is generally possible to return articles purchased with gift coupons.

- If, for any reason, you would like to return an article purchased with a gift coupon, you will receive your additional payment in the form of a credit to your Glamira client account.

Coupons and Discount promotions

- We offer you numerous promotions for different occasions the whole year round.